Meet Jocelyn Dayne, Ideal Shield’s Office Manager. She’s been with Ideal for seven years.  During her daily routine she oversees customer service representatives, processes drop shipments, and manages customer and vendor relations. She also purchases items needed for the shop and enters purchase orders. Jocelyn grew up in Redford.  She is married to Chris and has two girls, Madeline and Cadence.  Outside of work she enjoys spending time with the family and catching up on her favorite shows. When asked what her favorite part about working at Ideal was she said, “the people, it’s like a family here and we get along really well!”